Of forms processed
Customer query turnaround
Reliable process metrics
A large energy company harnesses Kofax RPA™ to automatically process incoming customer requests – such as moving between providers or changing address. Now, 75% of requests are completed without human invention, saving time for call-center staff and helping them respond to customers within minutes rather than days.
This large energy company delivers electricity and other energy services to businesses and homes across North America.
TotalAgility Intelligent Automation Platform accelerates business processes with document intelligence, task automation and process orchestration.
Kofax RPA technology enables you to automate labor-intensive, multi-step tasks across systems and data sources with no coding.