In Thailand’s retail banking space, competition for customers is more intense than ever. To stand out from the crowd, Krungsri Consumer is using automation from Tungsten RPA to deliver more responsive services. With an 85 percent increase in productivity across the business, the bank is freeing up time to delight its account-holders and attract new customers.
About company
Krungsri Consumer is a subsidiary of Krungsri Bank (the trading name of Bank of Ayudhya Public Company Limited), which is Thailand’s fifth largest bank by assets, loans, and deposits. Through its branches and service outlets across Thailand and internationally, Krungsri Bank provides banking, consumer finance, investment, asset management, and other financial products and services to business and consumers across the country. Krungsri Consumer is a leader in credit cards, personal loans and sales financing, with over nine million accounts—the largest portfolio in Thailand.
https://www.krungsri.com/bank/th/krungsri-consumer/home.html
Products
Tungsten TotalAgility
TotalAgility Intelligent Automation Platform accelerates business processes with document intelligence, task automation and process orchestration.
Tungsten RPA
Tungsten RPA technology enables you to automate labor-intensive, multi-step tasks across systems and data sources with no coding.